Tap Inspect
iPhone and iPad inspection app with a built-in back office
5.5
Score
5.5
Starting Price
$90
/month
Founded
2010
Free Trial
Best For
iPhone and iPad inspectors who want simple offline...
Overview
Company Background
Tap Inspect Inc. released version 1.0 of its iPhone app in October 2010, making it one of the earliest mobile inspection apps. The company has since added the Autopilot back office, SMS automation, an online Web Scheduler, and an API, and continues to ship regular app updates.
Target Market
Solo inspectors and small teams on Apple devices who want a straightforward mobile reporting app with core back-office tools, and part-time inspectors who prefer pay-as-you-go pricing.
Technology Approach
Mobile-first platform with a native iPhone and iPad app that works offline. Cloud sync for report delivery, with a web-based back office (Autopilot) and client portal.
Feature Breakdown
Reporting & Templates
| Custom Report Templates Key |
Full Support
Full Support
In-app template editor
|
| Pre-Built Templates |
Partial Support
Partial Support
Basic templates included
|
| Specialty Inspection Forms Key |
Not Available
Not Available
No specialty form support
|
| Conditional Logic in Reports Key | Not Available |
| Multiple PDF Output Modes |
Full Support
Full Support
Web report, full PDF, and summary-only PDF
|
| Photo Management |
Full Support
Full Support
Photo markup, burst capture, high-resolution photos
|
| Report Macros/Batch Actions | Not Available |
| Template Import/Migration |
Partial Support
Partial Support
Bulk comment import through support
|
| Video Support in Reports |
Partial Support
Partial Support
Video job attachments in the client portal, not inline in reports
|
| Interactive Report Viewer |
Full Support
Full Support
HTML web reports with navigation
|
| Diagrams & Illustrations |
Partial Support
Partial Support
Import your own images; no built-in library
|
| Report Comments/Narratives |
Full Support
Full Support
Saved comment library with custom comment types
|
AI & Automation
| AI Report Writing Key | Not Available |
| AI Photo Analysis Key | Not Available |
| AI Template Building | Not Available |
| Automated Email Sequences |
Full Support
Full Support
Autopilot email triggers with before/after timing
|
| Automated SMS Notifications |
Full Support
Full Support
Automated SMS on paid plans
|
| Conditional Automation Rules Key | Not Available |
| Pre-Built Automations |
Partial Support
Partial Support
Default messages included
|
| Merge Tags |
Full Support
Full Support
Replacement tags in messages and agreements
|
| Speech-to-Text |
Partial Support
Partial Support
Device speech-to-text
|
Scheduling & Booking
| Online Booking Widget |
Full Support
Full Support
Autopilot Web Scheduler, shared by link or embedded on a website
|
| Drive-Time Aware Scheduling Key | Not Available |
| Route Optimization | Not Available |
| Team Calendar |
Full Support
Full Support
Shared team calendars with multi-inspector jobs
|
| Conflict Detection |
Full Support
Full Support
Scheduler blocks busy times
|
| Configurable Availability |
Full Support
Full Support
Availability settings for online scheduling
|
| Property Data Enrichment Key | Not Available |
| Drag-and-Drop Scheduling | Not Available |
| Booking Confirmations |
Full Support
Full Support
Automated email and SMS confirmations
|
| Calendar Sync |
Partial Support
Partial Support
Google Calendar only; one-way push plus busy blocks
|
Client Experience
| Customer Portal Key |
Full Support
Full Support
Client portal for reports, agreements, invoices, payment, and attachments
|
| Agent Portal Key |
Partial Support
Partial Support
Agents get role-based access to the same portal
|
| No-Account Access |
Full Support
Full Support
Secure auto-generated links, no account required
|
| Digital Signature Capture |
Full Support
Full Support
E-signature on agreements
|
| Payment Gating |
Full Support
Full Support
Require payment before results can be accessed
|
| Post-Inspection Surveys | Not Available |
| Repair Request Lists |
Partial Support
Partial Support
Repair request feature in beta
|
| Mobile-Friendly Reports |
Full Support
Full Support
Mobile-native reports
|
Communication
| Unified Inbox Key | Not Available |
| Live Chat Widget | Not Available |
| Canned Responses | Not Available |
| Department Routing | Not Available |
| VOIP/Call Integration Key | Not Available |
| SMS Messaging |
Partial Support
Partial Support
Outbound automated SMS only
|
| Email Integration | Not Available |
| Auto-Responders | Not Available |
| Communication History | Not Available |
Business Operations
| Payroll Module Key | Not Available |
| Multi-Location Support Key | Not Available |
| Time Clock | Not Available |
| Mileage Tracking | Not Available |
| Team Management |
Full Support
Full Support
Team roles and permissions
|
| Custom Analytics Dashboard Key | Not Available |
| Revenue Reports | Not Available |
| Canadian Support |
Partial Support
Partial Support
Invoice currency can be changed; Tap Inspect Payments is US-only
|
Pricing & Payments
| Stripe Integration |
Not Available
Not Available
Card payments run through Tap Inspect Payments, not Stripe
|
| Square Integration | Not Available |
| PayPal Integration | Not Available |
| ACH/Bank Transfer | Not Available |
| Pay-at-Close | Not Available |
| Dynamic Pricing Key |
Partial Support
Partial Support
Square-footage price calculators
|
| Service Bundling |
Partial Support
Partial Support
Add-on services and discounts
|
| Tax Configuration |
Full Support
Full Support
Tax settings on invoices
|
| Invoicing |
Full Support
Full Support
Invoices with online card payment via Tap Inspect Payments
|
| QuickBooks Integration | Not Available |
| FreshBooks Integration | Not Available |
| Xero Integration | Not Available |
Contracts & Agreements
| Digital Contracts |
Full Support
Full Support
Agreements sent and signed online
|
| E-Signature Key |
Full Support
Full Support
Electronic signature on agreements
|
| Contract Templates |
Partial Support
Partial Support
Editable agreement with one sample provided
|
| Auto-Attach to Services |
Full Support
Full Support
Agreements attached to services automatically
|
| Multi-Party Signing | Not Available |
Marketing & Reputation
| Google Review Management Key | Not Available |
| Automated Review Requests |
Partial Support
Partial Support
Schedulable follow-up email; no Google integration
|
| Sentiment-Based Routing | Not Available |
| AI Review Responses | Not Available |
| SEO-Ready Website | Not Available |
| Email Marketing Integration |
Full Support
Full Support
Mailchimp integration
|
| Referral Tracking | Not Available |
Integrations & Platform
| Zapier Integration | Not Available |
| Open API |
Full Support
Full Support
Read/write API plus webhooks
|
| Mobile App (iOS) |
Full Support
Full Support
Native iPhone and iPad app
|
| Mobile App (Android) |
Not Available
Not Available
iOS only; Android version planned but not available
|
| Offline Capability Key |
Full Support
Full Support
Full inspections, photos, and PDF preview without a connection; network needed only to sync and send
|
| Cloud-Based Platform |
Full Support
Full Support
Cloud-based with iPhone and iPad apps
|
| Desktop Application | Not Available |
| ISN Integration |
Partial Support
Partial Support
Legacy app only; not supported in the current app
|
| Permit Research Integration Key | Not Available |
Pricing
Compare all pricingPay As You Go
Pay per inspection
$7.50 per job, sold in blocks of 20 for $150 — no monthly fee
1 user included
No monthly fee
iPhone and iPad app
First five inspections free
Unlimited
$90
/month
1 user included
+$45/additional user
Unlimited inspections
iPhone and iPad app
Scheduling, agreements, invoicing, and payments
Automated email and SMS
Pros & Cons
Pros
- Full offline inspections on iPhone and iPad
- Simple, straightforward interface
- Scheduling, online booking, agreements, invoicing, and payments included
- Automated email and SMS messages
- Pay-as-you-go option at $7.50 per job with no monthly fee
- First five inspections free
- API and webhooks, plus Google Calendar and Mailchimp integrations
Cons
- iOS only — no Android app
- No desktop or laptop report editor
- No AI writing features
- No TREC or Florida wind mitigation forms
- No QuickBooks or Zapier integration
- Payment processing is US-only
Category Scores
Client Experience
8.0/10
Reporting & Templates
7.0/10
Contracts & Agreements
7.0/10
Integrations & Platform
6.5/10
Scheduling & Booking
6.0/10
AI & Automation
5.0/10
Pricing & Payments
4.0/10
Business Operations
4.0/10
Marketing & Reputation
3.5/10
Communication
2.5/10