HomeGauge

Desktop-first inspection reporting since 2002

5.9

Score

5.9

Starting Price $49 /month

Founded 2002

Free Trial

Best For Long-time users comfortable with desktop-based wor...

Overview

Company Background

One of the oldest home inspection software platforms, HomeGauge has been in the market since the early 2000s. While it offers extensive template options and a Create Request List (CRL) feature, the platform's aging technology has become a growing concern among users. Recent ownership changes have raised questions about the company's direction and priorities.

Target Market

Established inspectors who have used the platform for years and are comfortable with its desktop-centric workflow. Less appealing to new inspectors or those wanting modern cloud-first experiences.

Technology Approach

Desktop Report Writer with cloud storage. Older architecture originally built in the early 2000s. Mobile app available but less reliable than desktop version.

Feature Breakdown

Reporting & Templates

Custom Report Templates Key	Full Support Full Support Desktop Report Writer with extensive customization
Pre-Built Templates	Full Support Full Support Extensive template library
Specialty Inspection Forms Key	Partial Support Partial Support Some specialty templates available
Conditional Logic in Reports Key	Partial Support Partial Support Limited conditional options
Multiple PDF Output Modes	Partial Support Partial Support PDF with some format options
Photo Management	Partial Support Partial Support Photo support with limited editing
Report Macros/Batch Actions	Partial Support Partial Support Some batch features in desktop writer
Template Import/Migration	Partial Support Partial Support Template import available
Video Support in Reports	Not Available
Interactive Report Viewer	Full Support Full Support Dashboard viewer for clients
Diagrams & Illustrations	Partial Support Partial Support Some diagram features
Report Comments/Narratives	Full Support Full Support Extensive comment library

AI & Automation

AI Report Writing Key	Not Available
AI Photo Analysis Key	Not Available
AI Template Building	Not Available
Automated Email Sequences	Partial Support Partial Support Basic automated emails
Automated SMS Notifications	Not Available
Conditional Automation Rules Key	Not Available
Pre-Built Automations	Not Available
Merge Tags	Partial Support Partial Support Limited merge fields
Speech-to-Text	Not Available

Scheduling & Booking

Online Booking Widget	Partial Support Partial Support Basic online scheduling
Drive-Time Aware Scheduling Key	Not Available
Route Optimization	Not Available
Team Calendar	Partial Support Partial Support Basic calendar
Conflict Detection	Not Available
Configurable Availability	Not Available
Property Data Enrichment Key	Not Available
Drag-and-Drop Scheduling	Not Available
Booking Confirmations	Partial Support Partial Support Basic confirmations
Calendar Sync	Not Available

Client Experience

Customer Portal Key	Partial Support Partial Support Dashboard viewer for buyers
Agent Portal Key	Partial Support Partial Support Agent dashboard view
No-Account Access	Not Available Not Available Requires phone/email for access
Digital Signature Capture	Partial Support Partial Support Basic e-signature
Payment Gating	Partial Support Partial Support Basic payment options
Post-Inspection Surveys	Not Available
Repair Request Lists	Full Support Full Support Create Request List (CRL) — flagship feature
Mobile-Friendly Reports	Partial Support Partial Support Somewhat mobile-friendly

Communication

Unified Inbox Key	Not Available
Live Chat Widget	Not Available
Canned Responses	Not Available
Department Routing	Not Available
VOIP/Call Integration Key	Not Available
SMS Messaging	Not Available
Email Integration	Partial Support Partial Support Basic email
Auto-Responders	Not Available
Communication History	Not Available

Business Operations

Payroll Module Key	Not Available
Multi-Location Support Key	Partial Support Partial Support Some multi-user features
Time Clock	Not Available
Mileage Tracking	Not Available
Team Management	Partial Support Partial Support Basic team features
Custom Analytics Dashboard Key	Partial Support Partial Support Basic dashboard
Revenue Reports	Partial Support Partial Support Basic financial reports
Canadian Support	Partial Support Partial Support Some Canadian features

Pricing & Payments

Stripe Integration	Partial Support Partial Support Payment processing
Square Integration	Not Available
PayPal Integration	Not Available
ACH/Bank Transfer	Not Available
Pay-at-Close	Not Available
Dynamic Pricing Key	Not Available
Service Bundling	Not Available
Tax Configuration	Partial Support Partial Support Basic tax
Invoicing	Partial Support Partial Support Basic invoicing
QuickBooks Integration	Partial Support Partial Support Some accounting integration
FreshBooks Integration	Not Available
Xero Integration	Not Available

Contracts & Agreements

Digital Contracts	Partial Support Partial Support Basic agreements
E-Signature Key	Partial Support Partial Support Basic e-signature
Contract Templates	Partial Support Partial Support Basic templates
Auto-Attach to Services	Not Available
Multi-Party Signing	Not Available

Marketing & Reputation

Google Review Management Key	Not Available
Automated Review Requests	Not Available
Sentiment-Based Routing	Not Available
AI Review Responses	Not Available
SEO-Ready Website	Full Support Full Support Website hosting starting at $49/mo
Email Marketing Integration	Not Available
Referral Tracking	Not Available

Integrations & Platform

Zapier Integration	Partial Support Partial Support Limited integrations
Open API	Not Available
Mobile App (iOS)	Partial Support Partial Support iOS app with reliability issues
Mobile App (Android)	Partial Support Partial Support Android app with reliability issues
Offline Capability Key	Partial Support Partial Support Desktop app works offline
Cloud-Based Platform	Partial Support Partial Support Hybrid — desktop with cloud storage
Desktop Application	Full Support Full Support Desktop Report Writer — core product
ISN Integration	Partial Support Partial Support ISN integration available
Permit Research Integration Key	Not Available

Pricing

Compare all pricing

Standard

$89 /month

$89/mo per team member

1 user included

+$89/additional user

Desktop Report Writer

Online scheduling

CRL feature

Pros & Cons

Pros

Long market history and established presence
Extensive template library
Create Request List (CRL) feature
Dashboard views for multiple stakeholders
Lower entry-level pricing

Cons

Severely outdated technology from the early 2000s
Frequent app crashes with slow bug fixes
Consistently poor customer support ratings
Questionable data collection practices (requiring phone/email for report access)
Desktop-first architecture limits mobile workflow
Dual licensing costs and hidden fees
Focus appears to have shifted from supporting inspectors to monetizing end-user data
Recent ownership changes creating uncertainty