HomeGauge

Desktop inspection reporting since 2001, now a Spectora company

5.6
Score
5.6
Starting Price $89 /month
Founded 2001
Free Trial 30 days
Best For Long-time users comfortable with a Windows desktop...

Overview

Company Background

HomeGauge has been in the market since 2001. It was owned by American Family Insurance from 2017 until Spectora acquired it in April 2025. The desktop Report Writer and dashboard continue to receive updates, while the cloud Web Writer was shut down in September 2025.

Target Market

Established inspectors who have used the platform for years and are comfortable with its desktop workflow. Less appealing to Mac users or inspectors who want to write reports entirely in the cloud or on mobile.

Technology Approach

Windows desktop Report Writer with a cloud dashboard for delivery and business tools. Companion app for iOS and Android handles field data collection. The cloud Web Writer was retired in September 2025.

Feature Breakdown

Reporting & Templates

Custom Report Templates Key Full Support
Full Support
Desktop Report Writer with extensive customization
Pre-Built Templates Full Support
Full Support
Extensive template library
Specialty Inspection Forms Key Partial Support
Partial Support
Some specialty templates available
Conditional Logic in Reports Key Partial Support
Partial Support
Limited conditional options
Multiple PDF Output Modes Partial Support
Partial Support
PDF with some format options
Photo Management Partial Support
Partial Support
Photo annotation in the Companion app; Photo Locker
Report Macros/Batch Actions Partial Support
Partial Support
Some batch features in desktop writer
Template Import/Migration Partial Support
Partial Support
Template import available
Video Support in Reports Full Support
Full Support
Video and 360° images in reports
Interactive Report Viewer Full Support
Full Support
Dashboard viewer for clients
Diagrams & Illustrations Partial Support
Partial Support
Sketch tool
Report Comments/Narratives Full Support
Full Support
Extensive comment library

AI & Automation

AI Report Writing Key Not Available
AI Photo Analysis Key Not Available
AI Template Building Not Available
Automated Email Sequences Partial Support
Partial Support
Time Release Messaging for scheduled follow-up emails
Automated SMS Notifications Not Available
Conditional Automation Rules Key Not Available
Pre-Built Automations Not Available
Merge Tags Full Support
Full Support
Merge fields
Speech-to-Text Partial Support
Partial Support
Device dictation in the Companion app; voice recordings

Scheduling & Booking

Online Booking Widget Full Support
Full Support
ScheduleNow embeddable online booking
Drive-Time Aware Scheduling Key Not Available
Route Optimization Not Available
Team Calendar Partial Support
Partial Support
Multi-inspector calendars
Conflict Detection Not Available
Configurable Availability Full Support
Full Support
ScheduleNow time slots and time off
Property Data Enrichment Key Partial Support
Partial Support
BuildFax property-history reports (pay-per-use)
Drag-and-Drop Scheduling Not Available
Booking Confirmations Partial Support
Partial Support
Basic confirmations
Calendar Sync Full Support
Full Support
Google Calendar sync; Outlook and iCal sharing

Client Experience

Customer Portal Key Partial Support
Partial Support
Dashboard viewer for buyers
Agent Portal Key Partial Support
Partial Support
Agent dashboard view
No-Account Access Partial Support
Partial Support
Clients normally log in with a HomeGauge account; a no-login link is available
Digital Signature Capture Full Support
Full Support
E-signature on online agreements
Payment Gating Full Support
Full Support
Require payment before documents can be viewed
Post-Inspection Surveys Partial Support
Partial Support
Customer ratings and website rating widget
Repair Request Lists Full Support
Full Support
Create Request List (CRL) — flagship feature
Mobile-Friendly Reports Partial Support
Partial Support
Somewhat mobile-friendly

Communication

Unified Inbox Key Not Available
Live Chat Widget Not Available
Canned Responses Not Available
Department Routing Not Available
VOIP/Call Integration Key Not Available
SMS Messaging Not Available
Email Integration Partial Support
Partial Support
Basic email
Auto-Responders Not Available
Communication History Not Available

Business Operations

Payroll Module Key Not Available
Multi-Location Support Key Partial Support
Partial Support
Some multi-user features
Time Clock Not Available
Mileage Tracking Not Available
Team Management Partial Support
Partial Support
Basic team features
Custom Analytics Dashboard Key Partial Support
Partial Support
Basic dashboard
Revenue Reports Partial Support
Partial Support
Business Insights revenue reports
Canadian Support Partial Support
Partial Support
HomeGauge Payments is US-only

Pricing & Payments

Stripe Integration Not Available
Not Available
Card payments run through HomeGauge Payments (US only), not Stripe
Square Integration Not Available
PayPal Integration Not Available
ACH/Bank Transfer Not Available
Pay-at-Close Not Available
Dynamic Pricing Key Not Available
Service Bundling Partial Support
Partial Support
Service groups and discount line items
Tax Configuration Partial Support
Partial Support
Basic tax
Invoicing Full Support
Full Support
Invoicing with tax rate and refunds
QuickBooks Integration Unknown
Unknown
No vendor documentation found
FreshBooks Integration Not Available
Xero Integration Not Available

Contracts & Agreements

Digital Contracts Full Support
Full Support
Online agreements
E-Signature Key Full Support
Full Support
E-signature on online agreements
Contract Templates Partial Support
Partial Support
Basic templates
Auto-Attach to Services Not Available
Multi-Party Signing Not Available

Marketing & Reputation

Google Review Management Key Not Available
Automated Review Requests Not Available
Sentiment-Based Routing Not Available
AI Review Responses Not Available
SEO-Ready Website Full Support
Full Support
Website service from $69/mo plus setup fee
Email Marketing Integration Not Available
Referral Tracking Not Available

Integrations & Platform

Zapier Integration Unknown
Unknown
No vendor documentation found
Open API Not Available
Mobile App (iOS) Partial Support
Partial Support
Companion app for field data collection; reports are finished in the desktop writer
Mobile App (Android) Partial Support
Partial Support
Companion app for field data collection; reports are finished in the desktop writer
Offline Capability Key Partial Support
Partial Support
Desktop writer and Companion app both work offline
Cloud-Based Platform Partial Support
Partial Support
Cloud dashboard and report delivery only; the cloud Web Writer was retired in September 2025
Desktop Application Full Support
Full Support
Desktop Report Writer — core product (Windows only)
ISN Integration Full Support
Full Support
ISN appointment sync
Permit Research Integration Key Not Available

HomeGauge

$89 /month

Single plan; billed per inspector

1 user included
+$89/additional user
Desktop Report Writer (Windows)
Companion app for iOS and Android
ScheduleNow online booking
CRL feature
30-day free trial

Pros & Cons

Pros

  • Long market history and established presence
  • Extensive template library
  • Create Request List (CRL) feature
  • Desktop writer works fully offline
  • Online booking, agreements, and payments included
  • ISN integration
  • Single plan at $89/mo with a 30-day free trial

Cons

  • Desktop Report Writer is Windows only
  • Cloud Web Writer was retired in September 2025
  • Mobile app handles field collection only — reports are finished on desktop
  • iOS Companion app has low App Store ratings with crash complaints
  • No AI features
  • No SMS automation
  • Clients are shown partner offers when accessing reports
  • Payment processing is US-only

Category Scores

Reporting & Templates 7.5/10
Client Experience 7.5/10
Scheduling & Booking 6.0/10
Contracts & Agreements 6.0/10
Marketing & Reputation 5.5/10
Integrations & Platform 5.5/10
Pricing & Payments 5.0/10
Business Operations 5.0/10
AI & Automation 4.0/10
Communication 3.0/10

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