HomeGauge
Desktop inspection reporting since 2001, now a Spectora company
Overview
Company Background
HomeGauge has been in the market since 2001. It was owned by American Family Insurance from 2017 until Spectora acquired it in April 2025. The desktop Report Writer and dashboard continue to receive updates, while the cloud Web Writer was shut down in September 2025.
Target Market
Established inspectors who have used the platform for years and are comfortable with its desktop workflow. Less appealing to Mac users or inspectors who want to write reports entirely in the cloud or on mobile.
Technology Approach
Windows desktop Report Writer with a cloud dashboard for delivery and business tools. Companion app for iOS and Android handles field data collection. The cloud Web Writer was retired in September 2025.
Feature Breakdown
Reporting & Templates
| Custom Report Templates Key |
Full Support
Full Support
Desktop Report Writer with extensive customization
|
| Pre-Built Templates |
Full Support
Full Support
Extensive template library
|
| Specialty Inspection Forms Key |
Partial Support
Partial Support
Some specialty templates available
|
| Conditional Logic in Reports Key |
Partial Support
Partial Support
Limited conditional options
|
| Multiple PDF Output Modes |
Partial Support
Partial Support
PDF with some format options
|
| Photo Management |
Partial Support
Partial Support
Photo annotation in the Companion app; Photo Locker
|
| Report Macros/Batch Actions |
Partial Support
Partial Support
Some batch features in desktop writer
|
| Template Import/Migration |
Partial Support
Partial Support
Template import available
|
| Video Support in Reports |
Full Support
Full Support
Video and 360° images in reports
|
| Interactive Report Viewer |
Full Support
Full Support
Dashboard viewer for clients
|
| Diagrams & Illustrations |
Partial Support
Partial Support
Sketch tool
|
| Report Comments/Narratives |
Full Support
Full Support
Extensive comment library
|
AI & Automation
| AI Report Writing Key | Not Available |
| AI Photo Analysis Key | Not Available |
| AI Template Building | Not Available |
| Automated Email Sequences |
Partial Support
Partial Support
Time Release Messaging for scheduled follow-up emails
|
| Automated SMS Notifications | Not Available |
| Conditional Automation Rules Key | Not Available |
| Pre-Built Automations | Not Available |
| Merge Tags |
Full Support
Full Support
Merge fields
|
| Speech-to-Text |
Partial Support
Partial Support
Device dictation in the Companion app; voice recordings
|
Scheduling & Booking
| Online Booking Widget |
Full Support
Full Support
ScheduleNow embeddable online booking
|
| Drive-Time Aware Scheduling Key | Not Available |
| Route Optimization | Not Available |
| Team Calendar |
Partial Support
Partial Support
Multi-inspector calendars
|
| Conflict Detection | Not Available |
| Configurable Availability |
Full Support
Full Support
ScheduleNow time slots and time off
|
| Property Data Enrichment Key |
Partial Support
Partial Support
BuildFax property-history reports (pay-per-use)
|
| Drag-and-Drop Scheduling | Not Available |
| Booking Confirmations |
Partial Support
Partial Support
Basic confirmations
|
| Calendar Sync |
Full Support
Full Support
Google Calendar sync; Outlook and iCal sharing
|
Client Experience
| Customer Portal Key |
Partial Support
Partial Support
Dashboard viewer for buyers
|
| Agent Portal Key |
Partial Support
Partial Support
Agent dashboard view
|
| No-Account Access |
Partial Support
Partial Support
Clients normally log in with a HomeGauge account; a no-login link is available
|
| Digital Signature Capture |
Full Support
Full Support
E-signature on online agreements
|
| Payment Gating |
Full Support
Full Support
Require payment before documents can be viewed
|
| Post-Inspection Surveys |
Partial Support
Partial Support
Customer ratings and website rating widget
|
| Repair Request Lists |
Full Support
Full Support
Create Request List (CRL) — flagship feature
|
| Mobile-Friendly Reports |
Partial Support
Partial Support
Somewhat mobile-friendly
|
Communication
| Unified Inbox Key | Not Available |
| Live Chat Widget | Not Available |
| Canned Responses | Not Available |
| Department Routing | Not Available |
| VOIP/Call Integration Key | Not Available |
| SMS Messaging | Not Available |
| Email Integration |
Partial Support
Partial Support
Basic email
|
| Auto-Responders | Not Available |
| Communication History | Not Available |
Business Operations
| Payroll Module Key | Not Available |
| Multi-Location Support Key |
Partial Support
Partial Support
Some multi-user features
|
| Time Clock | Not Available |
| Mileage Tracking | Not Available |
| Team Management |
Partial Support
Partial Support
Basic team features
|
| Custom Analytics Dashboard Key |
Partial Support
Partial Support
Basic dashboard
|
| Revenue Reports |
Partial Support
Partial Support
Business Insights revenue reports
|
| Canadian Support |
Partial Support
Partial Support
HomeGauge Payments is US-only
|
Pricing & Payments
| Stripe Integration |
Not Available
Not Available
Card payments run through HomeGauge Payments (US only), not Stripe
|
| Square Integration | Not Available |
| PayPal Integration | Not Available |
| ACH/Bank Transfer | Not Available |
| Pay-at-Close | Not Available |
| Dynamic Pricing Key | Not Available |
| Service Bundling |
Partial Support
Partial Support
Service groups and discount line items
|
| Tax Configuration |
Partial Support
Partial Support
Basic tax
|
| Invoicing |
Full Support
Full Support
Invoicing with tax rate and refunds
|
| QuickBooks Integration |
Unknown
Unknown
No vendor documentation found
|
| FreshBooks Integration | Not Available |
| Xero Integration | Not Available |
Contracts & Agreements
| Digital Contracts |
Full Support
Full Support
Online agreements
|
| E-Signature Key |
Full Support
Full Support
E-signature on online agreements
|
| Contract Templates |
Partial Support
Partial Support
Basic templates
|
| Auto-Attach to Services | Not Available |
| Multi-Party Signing | Not Available |
Marketing & Reputation
| Google Review Management Key | Not Available |
| Automated Review Requests | Not Available |
| Sentiment-Based Routing | Not Available |
| AI Review Responses | Not Available |
| SEO-Ready Website |
Full Support
Full Support
Website service from $69/mo plus setup fee
|
| Email Marketing Integration | Not Available |
| Referral Tracking | Not Available |
Integrations & Platform
| Zapier Integration |
Unknown
Unknown
No vendor documentation found
|
| Open API | Not Available |
| Mobile App (iOS) |
Partial Support
Partial Support
Companion app for field data collection; reports are finished in the desktop writer
|
| Mobile App (Android) |
Partial Support
Partial Support
Companion app for field data collection; reports are finished in the desktop writer
|
| Offline Capability Key |
Partial Support
Partial Support
Desktop writer and Companion app both work offline
|
| Cloud-Based Platform |
Partial Support
Partial Support
Cloud dashboard and report delivery only; the cloud Web Writer was retired in September 2025
|
| Desktop Application |
Full Support
Full Support
Desktop Report Writer — core product (Windows only)
|
| ISN Integration |
Full Support
Full Support
ISN appointment sync
|
| Permit Research Integration Key | Not Available |
Pricing
Compare all pricingHomeGauge
Single plan; billed per inspector
Pros & Cons
Pros
- Long market history and established presence
- Extensive template library
- Create Request List (CRL) feature
- Desktop writer works fully offline
- Online booking, agreements, and payments included
- ISN integration
- Single plan at $89/mo with a 30-day free trial
Cons
- Desktop Report Writer is Windows only
- Cloud Web Writer was retired in September 2025
- Mobile app handles field collection only — reports are finished on desktop
- iOS Companion app has low App Store ratings with crash complaints
- No AI features
- No SMS automation
- Clients are shown partner offers when accessing reports
- Payment processing is US-only