ScribeWare

Report writing with desktop and mobile apps, now with scheduling and payments

6.1
Score
6.1
Starting Price $89 /month
Founded N/A
Free Trial
Best For Inspectors who care most about report quality and...

Overview

Company Background

ScribeWare is independently owned and was co-founded by home inspector Dylan Chalk. The platform began as a report writer focused on narrative reporting and has expanded into scheduling, agreements, payments, and automation with the ScribeWare 7 release in July 2026.

Target Market

Inspectors who prioritize detailed, well-written reports and want to work across desktop and mobile, including sewer, commercial, and other specialty inspection work.

Technology Approach

Desktop apps for Windows and macOS plus native iOS and Android apps, with offline support and cloud sync and backup. Not a browser-based platform.

Feature Breakdown

Reporting & Templates

Custom Report Templates Key Full Support
Full Support
Narrative-focused template system
Pre-Built Templates Full Support
Full Support
Narrative, checkbox-style, and specialty templates included
Specialty Inspection Forms Key Full Support
Full Support
PDF form fill; Florida wind mitigation, TREC, sewer, pest, pool, and commercial templates
Conditional Logic in Reports Key Partial Support
Partial Support
Connected fields and logic trees
Multiple PDF Output Modes Full Support
Full Support
Detailed narrative PDF output
Photo Management Full Support
Full Support
Unlimited full-resolution photos with annotation, tagging, and gallery
Report Macros/Batch Actions Not Available
Template Import/Migration Full Support
Full Support
Imports from HIP, HomeGauge, InspectIt, and Spectora
Video Support in Reports Full Support
Full Support
Video in reports
Interactive Report Viewer Full Support
Full Support
Interactive HTML reports
Diagrams & Illustrations Full Support
Full Support
Built-in illustration library
Report Comments/Narratives Full Support
Full Support
Narrative-focused — this is its core strength

AI & Automation

AI Report Writing Key Partial Support
Partial Support
AI Assistant (beta, desktop only) rewrites observations; requires your own AI subscription
AI Photo Analysis Key Not Available
AI Template Building Partial Support
Partial Support
AI Assistant (beta, desktop only) can author templates; requires your own AI subscription
Automated Email Sequences Partial Support
Partial Support
Email message automations in Scheduling+, still rolling out
Automated SMS Notifications Not Available
Conditional Automation Rules Key Partial Support
Partial Support
Conditions on signed/unsigned and paid/unpaid status
Pre-Built Automations Not Available
Merge Tags Full Support
Full Support
Placeholders in contracts and message templates
Speech-to-Text Partial Support
Partial Support
Voice-to-text on mobile via device dictation

Scheduling & Booking

Online Booking Widget Full Support
Full Support
Online scheduling in Scheduling+
Drive-Time Aware Scheduling Key Not Available
Route Optimization Not Available
Team Calendar Full Support
Full Support
Team calendar in Scheduling+
Conflict Detection Full Support
Full Support
Scheduling checks inspector availability
Configurable Availability Full Support
Full Support
Inspector availability settings
Property Data Enrichment Key Partial Support
Partial Support
Address autocomplete with year built, square footage, beds/baths lookup
Drag-and-Drop Scheduling Not Available
Booking Confirmations Full Support
Full Support
Booking confirmation messages
Calendar Sync Full Support
Full Support
Two-way Google Calendar sync

Client Experience

Customer Portal Key Full Support
Full Support
Clients sign, pay, and view the report from one link
Agent Portal Key Not Available
No-Account Access Partial Support
Partial Support
Web link access
Digital Signature Capture Full Support
Full Support
Type or draw signature
Payment Gating Full Support
Full Support
Report locked until signed and paid
Post-Inspection Surveys Not Available
Repair Request Lists Full Support
Full Support
Request List Builder
Mobile-Friendly Reports Full Support
Full Support
HTML reports adjust to screen size

Communication

Unified Inbox Key Not Available
Live Chat Widget Not Available
Canned Responses Not Available
Department Routing Not Available
VOIP/Call Integration Key Not Available
SMS Messaging Not Available
Email Integration Not Available
Auto-Responders Partial Support
Partial Support
Immediate post-booking automations
Communication History Partial Support
Partial Support
Report activity feed with email-open tracking

Business Operations

Payroll Module Key Not Available
Multi-Location Support Key Partial Support
Partial Support
Multi-company setup
Time Clock Not Available
Mileage Tracking Not Available
Team Management Full Support
Full Support
Roles and permissions with real-time multi-inspector sync
Custom Analytics Dashboard Key Not Available
Revenue Reports Not Available
Canadian Support Partial Support
Partial Support
US/Canada address autocomplete and French reports

Pricing & Payments

Stripe Integration Not Available
Not Available
Card payments via Payfactory, not Stripe
Square Integration Not Available
PayPal Integration Not Available
ACH/Bank Transfer Not Available
Pay-at-Close Not Available
Dynamic Pricing Key Full Support
Full Support
Size and distance pricing factors with surcharges
Service Bundling Partial Support
Partial Support
Add-ons, upsells, and discounts
Tax Configuration Partial Support
Partial Support
One company-wide tax rate
Invoicing Full Support
Full Support
Invoices with online payment
QuickBooks Integration Not Available
FreshBooks Integration Not Available
Xero Integration Not Available

Contracts & Agreements

Digital Contracts Full Support
Full Support
Agreements sent and signed online
E-Signature Key Full Support
Full Support
Typed or drawn e-signature
Contract Templates Full Support
Full Support
Reusable agreement templates with placeholders
Auto-Attach to Services Full Support
Full Support
Agreements attached to services
Multi-Party Signing Not Available

Marketing & Reputation

Google Review Management Key Not Available
Automated Review Requests Not Available
Sentiment-Based Routing Not Available
AI Review Responses Not Available
SEO-Ready Website Not Available
Email Marketing Integration Not Available
Referral Tracking Not Available

Integrations & Platform

Zapier Integration Partial Support
Partial Support
Vendor advertises Zapier connectivity; built on its API and webhooks
Open API Full Support
Full Support
REST API with API keys and webhooks
Mobile App (iOS) Full Support
Full Support
Native iOS app
Mobile App (Android) Full Support
Full Support
Native Android app
Offline Capability Key Full Support
Full Support
Apps work offline and sync when reconnected
Cloud-Based Platform Full Support
Full Support
Desktop and mobile apps with cloud sync and backup; not a browser app
Desktop Application Full Support
Full Support
Windows and macOS desktop apps
ISN Integration Full Support
Full Support
Native ISN integration
Permit Research Integration Key Not Available

A la Carte

Pay per inspection

$12 per report — no monthly fee

1 user included
Pay per report
Desktop and mobile apps
First three reports free

Unlimited

$99 /month

or $1,068/yr billed annually

$89/mo when billed annually

1 user included
+$69/additional user
Unlimited reports
Desktop and mobile apps
Scheduling+, agreements, and payments
Free admin accounts on request

Pros & Cons

Pros

  • Strong narrative-style report output
  • Desktop apps for Windows and macOS plus native iOS and Android apps
  • Works offline with cloud sync
  • Built-in illustration library and video support
  • Scheduling, agreements, and payments included since ScribeWare 7
  • Template import from HIP, HomeGauge, InspectIt, and Spectora
  • REST API, webhooks, and native ISN integration
  • Pay-per-report option at $12 per report

Cons

  • Back-office features are new and some are still rolling out
  • No SMS messaging
  • No unified inbox or built-in CRM
  • AI Assistant is beta, desktop only, and needs your own AI subscription
  • No QuickBooks, Xero, or FreshBooks integration
  • No payroll, time clock, or review management

Category Scores

Reporting & Templates 9.0/10
Integrations & Platform 9.0/10
Contracts & Agreements 8.0/10
Client Experience 7.5/10
Scheduling & Booking 7.0/10
AI & Automation 5.0/10
Business Operations 4.5/10
Pricing & Payments 4.0/10
Communication 3.0/10
Marketing & Reputation 2.0/10