ScribeWare
Report writing with desktop and mobile apps, now with scheduling and payments
Overview
Company Background
ScribeWare is independently owned and was co-founded by home inspector Dylan Chalk. The platform began as a report writer focused on narrative reporting and has expanded into scheduling, agreements, payments, and automation with the ScribeWare 7 release in July 2026.
Target Market
Inspectors who prioritize detailed, well-written reports and want to work across desktop and mobile, including sewer, commercial, and other specialty inspection work.
Technology Approach
Desktop apps for Windows and macOS plus native iOS and Android apps, with offline support and cloud sync and backup. Not a browser-based platform.
Feature Breakdown
Reporting & Templates
| Custom Report Templates Key |
Full Support
Full Support
Narrative-focused template system
|
| Pre-Built Templates |
Full Support
Full Support
Narrative, checkbox-style, and specialty templates included
|
| Specialty Inspection Forms Key |
Full Support
Full Support
PDF form fill; Florida wind mitigation, TREC, sewer, pest, pool, and commercial templates
|
| Conditional Logic in Reports Key |
Partial Support
Partial Support
Connected fields and logic trees
|
| Multiple PDF Output Modes |
Full Support
Full Support
Detailed narrative PDF output
|
| Photo Management |
Full Support
Full Support
Unlimited full-resolution photos with annotation, tagging, and gallery
|
| Report Macros/Batch Actions | Not Available |
| Template Import/Migration |
Full Support
Full Support
Imports from HIP, HomeGauge, InspectIt, and Spectora
|
| Video Support in Reports |
Full Support
Full Support
Video in reports
|
| Interactive Report Viewer |
Full Support
Full Support
Interactive HTML reports
|
| Diagrams & Illustrations |
Full Support
Full Support
Built-in illustration library
|
| Report Comments/Narratives |
Full Support
Full Support
Narrative-focused — this is its core strength
|
AI & Automation
| AI Report Writing Key |
Partial Support
Partial Support
AI Assistant (beta, desktop only) rewrites observations; requires your own AI subscription
|
| AI Photo Analysis Key | Not Available |
| AI Template Building |
Partial Support
Partial Support
AI Assistant (beta, desktop only) can author templates; requires your own AI subscription
|
| Automated Email Sequences |
Partial Support
Partial Support
Email message automations in Scheduling+, still rolling out
|
| Automated SMS Notifications | Not Available |
| Conditional Automation Rules Key |
Partial Support
Partial Support
Conditions on signed/unsigned and paid/unpaid status
|
| Pre-Built Automations | Not Available |
| Merge Tags |
Full Support
Full Support
Placeholders in contracts and message templates
|
| Speech-to-Text |
Partial Support
Partial Support
Voice-to-text on mobile via device dictation
|
Scheduling & Booking
| Online Booking Widget |
Full Support
Full Support
Online scheduling in Scheduling+
|
| Drive-Time Aware Scheduling Key | Not Available |
| Route Optimization | Not Available |
| Team Calendar |
Full Support
Full Support
Team calendar in Scheduling+
|
| Conflict Detection |
Full Support
Full Support
Scheduling checks inspector availability
|
| Configurable Availability |
Full Support
Full Support
Inspector availability settings
|
| Property Data Enrichment Key |
Partial Support
Partial Support
Address autocomplete with year built, square footage, beds/baths lookup
|
| Drag-and-Drop Scheduling | Not Available |
| Booking Confirmations |
Full Support
Full Support
Booking confirmation messages
|
| Calendar Sync |
Full Support
Full Support
Two-way Google Calendar sync
|
Client Experience
| Customer Portal Key |
Full Support
Full Support
Clients sign, pay, and view the report from one link
|
| Agent Portal Key | Not Available |
| No-Account Access |
Partial Support
Partial Support
Web link access
|
| Digital Signature Capture |
Full Support
Full Support
Type or draw signature
|
| Payment Gating |
Full Support
Full Support
Report locked until signed and paid
|
| Post-Inspection Surveys | Not Available |
| Repair Request Lists |
Full Support
Full Support
Request List Builder
|
| Mobile-Friendly Reports |
Full Support
Full Support
HTML reports adjust to screen size
|
Communication
| Unified Inbox Key | Not Available |
| Live Chat Widget | Not Available |
| Canned Responses | Not Available |
| Department Routing | Not Available |
| VOIP/Call Integration Key | Not Available |
| SMS Messaging | Not Available |
| Email Integration | Not Available |
| Auto-Responders |
Partial Support
Partial Support
Immediate post-booking automations
|
| Communication History |
Partial Support
Partial Support
Report activity feed with email-open tracking
|
Business Operations
| Payroll Module Key | Not Available |
| Multi-Location Support Key |
Partial Support
Partial Support
Multi-company setup
|
| Time Clock | Not Available |
| Mileage Tracking | Not Available |
| Team Management |
Full Support
Full Support
Roles and permissions with real-time multi-inspector sync
|
| Custom Analytics Dashboard Key | Not Available |
| Revenue Reports | Not Available |
| Canadian Support |
Partial Support
Partial Support
US/Canada address autocomplete and French reports
|
Pricing & Payments
| Stripe Integration |
Not Available
Not Available
Card payments via Payfactory, not Stripe
|
| Square Integration | Not Available |
| PayPal Integration | Not Available |
| ACH/Bank Transfer | Not Available |
| Pay-at-Close | Not Available |
| Dynamic Pricing Key |
Full Support
Full Support
Size and distance pricing factors with surcharges
|
| Service Bundling |
Partial Support
Partial Support
Add-ons, upsells, and discounts
|
| Tax Configuration |
Partial Support
Partial Support
One company-wide tax rate
|
| Invoicing |
Full Support
Full Support
Invoices with online payment
|
| QuickBooks Integration | Not Available |
| FreshBooks Integration | Not Available |
| Xero Integration | Not Available |
Contracts & Agreements
| Digital Contracts |
Full Support
Full Support
Agreements sent and signed online
|
| E-Signature Key |
Full Support
Full Support
Typed or drawn e-signature
|
| Contract Templates |
Full Support
Full Support
Reusable agreement templates with placeholders
|
| Auto-Attach to Services |
Full Support
Full Support
Agreements attached to services
|
| Multi-Party Signing | Not Available |
Marketing & Reputation
| Google Review Management Key | Not Available |
| Automated Review Requests | Not Available |
| Sentiment-Based Routing | Not Available |
| AI Review Responses | Not Available |
| SEO-Ready Website | Not Available |
| Email Marketing Integration | Not Available |
| Referral Tracking | Not Available |
Integrations & Platform
| Zapier Integration |
Partial Support
Partial Support
Vendor advertises Zapier connectivity; built on its API and webhooks
|
| Open API |
Full Support
Full Support
REST API with API keys and webhooks
|
| Mobile App (iOS) |
Full Support
Full Support
Native iOS app
|
| Mobile App (Android) |
Full Support
Full Support
Native Android app
|
| Offline Capability Key |
Full Support
Full Support
Apps work offline and sync when reconnected
|
| Cloud-Based Platform |
Full Support
Full Support
Desktop and mobile apps with cloud sync and backup; not a browser app
|
| Desktop Application |
Full Support
Full Support
Windows and macOS desktop apps
|
| ISN Integration |
Full Support
Full Support
Native ISN integration
|
| Permit Research Integration Key | Not Available |
Pricing
Compare all pricingA la Carte
$12 per report — no monthly fee
Unlimited
or $1,068/yr billed annually
$89/mo when billed annually
Pros & Cons
Pros
- Strong narrative-style report output
- Desktop apps for Windows and macOS plus native iOS and Android apps
- Works offline with cloud sync
- Built-in illustration library and video support
- Scheduling, agreements, and payments included since ScribeWare 7
- Template import from HIP, HomeGauge, InspectIt, and Spectora
- REST API, webhooks, and native ISN integration
- Pay-per-report option at $12 per report
Cons
- Back-office features are new and some are still rolling out
- No SMS messaging
- No unified inbox or built-in CRM
- AI Assistant is beta, desktop only, and needs your own AI subscription
- No QuickBooks, Xero, or FreshBooks integration
- No payroll, time clock, or review management