Horizon

Inspection software with rich illustrations and diagrams

6.5
Score
6.5
Starting Price $79 /month
Founded 1978
Free Trial
Best For Inspectors who value detailed illustrations and di...

Overview

Company Background

Horizon is developed by Carson Dunlop, a building science consulting firm established in 1978. The platform stands out for its extensive library of over 6,000 customizable report items and rich illustrations. While the building science pedigree lends credibility, the platform's feature set for business operations and modern workflows lags behind purpose-built inspection software platforms.

Target Market

Inspectors who prioritize visual report quality with rich illustrations and want a platform backed by a long-standing building science company.

Technology Approach

Cloud-based platform with mobile apps for iOS, Android, and Windows. Centralized data storage with multi-platform access.

Feature Breakdown

Reporting & Templates

Custom Report Templates Key Full Support
Full Support
6,000+ customizable report items
Pre-Built Templates Full Support
Full Support
6,000+ items with illustrations
Specialty Inspection Forms Key Partial Support
Partial Support
Some specialty forms available
Conditional Logic in Reports Key Partial Support
Partial Support
Basic conditional logic
Multiple PDF Output Modes Partial Support
Partial Support
PDF with Speed Write option
Photo Management Partial Support
Partial Support
Basic photo and diagram integration
Report Macros/Batch Actions Partial Support
Partial Support
Speed Write for quick completion
Template Import/Migration Partial Support
Partial Support
Some import capabilities
Video Support in Reports Not Available
Interactive Report Viewer Partial Support
Partial Support
Online report access
Diagrams & Illustrations Full Support
Full Support
Extensive illustration library — strongest in market
Report Comments/Narratives Full Support
Full Support
6,000+ pre-written items with technical articles

AI & Automation

AI Report Writing Key Not Available
AI Photo Analysis Key Not Available
AI Template Building Not Available
Automated Email Sequences Partial Support
Partial Support
Basic automated communications
Automated SMS Notifications Not Available
Conditional Automation Rules Key Not Available
Pre-Built Automations Not Available
Merge Tags Not Available
Speech-to-Text Not Available

Scheduling & Booking

Online Booking Widget Full Support
Full Support
Online scheduling
Drive-Time Aware Scheduling Key Not Available
Route Optimization Not Available
Team Calendar Partial Support
Partial Support
Basic calendar
Conflict Detection Not Available
Configurable Availability Partial Support
Partial Support
Some configuration
Property Data Enrichment Key Not Available
Drag-and-Drop Scheduling Not Available
Booking Confirmations Partial Support
Partial Support
Basic confirmations
Calendar Sync Partial Support
Partial Support
Calendar sync available

Client Experience

Customer Portal Key Partial Support
Partial Support
Basic client report access
Agent Portal Key Not Available
No-Account Access Partial Support
Partial Support
Some link-based access
Digital Signature Capture Not Available
Payment Gating Not Available
Post-Inspection Surveys Not Available
Repair Request Lists Partial Support
Partial Support
Summary capabilities
Mobile-Friendly Reports Partial Support
Partial Support
Basic mobile access

Communication

Unified Inbox Key Not Available
Live Chat Widget Not Available
Canned Responses Not Available
Department Routing Not Available
VOIP/Call Integration Key Not Available
SMS Messaging Not Available
Email Integration Partial Support
Partial Support
Email communication
Auto-Responders Not Available
Communication History Not Available

Business Operations

Payroll Module Key Not Available
Multi-Location Support Key Partial Support
Partial Support
Some multi-user support
Time Clock Not Available
Mileage Tracking Not Available
Team Management Partial Support
Partial Support
Multi-user support
Custom Analytics Dashboard Key Full Support
Full Support
Sales reporting and business analytics
Revenue Reports Full Support
Full Support
Business analytics
Canadian Support Full Support
Full Support
Canadian-based company, full Canadian support

Pricing & Payments

Stripe Integration Partial Support
Partial Support
Payment options
Square Integration Not Available
PayPal Integration Not Available
ACH/Bank Transfer Not Available
Pay-at-Close Not Available
Dynamic Pricing Key Not Available
Service Bundling Not Available
Tax Configuration Partial Support
Partial Support
Tax configuration
Invoicing Partial Support
Partial Support
Invoice support
QuickBooks Integration Not Available
FreshBooks Integration Not Available
Xero Integration Not Available

Contracts & Agreements

Digital Contracts Not Available
E-Signature Key Not Available
Contract Templates Not Available
Auto-Attach to Services Not Available
Multi-Party Signing Not Available

Marketing & Reputation

Google Review Management Key Not Available
Automated Review Requests Not Available
Sentiment-Based Routing Not Available
AI Review Responses Not Available
SEO-Ready Website Not Available
Email Marketing Integration Not Available
Referral Tracking Not Available

Integrations & Platform

Zapier Integration Not Available
Open API Not Available
Mobile App (iOS) Full Support
Full Support
iOS app
Mobile App (Android) Full Support
Full Support
Android app
Offline Capability Key Partial Support
Partial Support
Some offline capability
Cloud-Based Platform Full Support
Full Support
Cloud-based
Desktop Application Partial Support
Partial Support
Windows app available
ISN Integration Not Available
Permit Research Integration Key Not Available

Standard

$79 /month
1 user included
Report writing
Illustrations library
Scheduling
Support and training included

Pros & Cons

Pros

  • Rich illustrations and diagrams
  • Backed by Carson Dunlop's building science expertise
  • 6,000+ customizable report items
  • Speed Write capability
  • Technical article links within reports
  • Training and support included

Cons

  • Limited business operation features
  • Less transparent pricing and feature details
  • Smaller community compared to leaders
  • Fewer automation and AI capabilities
  • Less modern user interface
  • Limited integration options

Category Scores

Reporting & Templates 8.0/10
Integrations & Platform 7.0/10
Business Operations 6.5/10
Scheduling & Booking 6.0/10
Client Experience 5.5/10
Pricing & Payments 5.0/10
Communication 4.0/10
Contracts & Agreements 3.0/10
AI & Automation 3.0/10
Marketing & Reputation 3.0/10

Head-to-Head Comparisons