Horizon

Illustration-rich inspection software — sunsetting December 15, 2026

5.9

Score

5.9

Starting Price N/A

Founded 1988

Free Trial Not available

Best For Existing Horizon users planning a migration before...

Overview

Company Background

Horizon was developed by Carson Dunlop, a home inspection, training, and franchise company established in 1978, from a reporting system first built in 1988. In 2026 Carson Dunlop announced that Horizon will sunset on December 15, 2026, with Spectora as its recommended migration path.

Target Market

Historically, inspectors who prioritized visual report quality with rich illustrations, with a strong following in Canada. No longer available to new customers.

Technology Approach

Cloud-based platform with a web portal and mobile apps for iOS and Android. The mobile app works offline and syncs later.

Feature Breakdown

Reporting & Templates

Custom Report Templates Key	Full Support Full Support 6,000+ customizable report items
Pre-Built Templates	Full Support Full Support 6,000+ items with illustrations
Specialty Inspection Forms Key	Full Support Full Support 30+ ancillary reports including commercial, Tarion, and TREC
Conditional Logic in Reports Key	Partial Support Partial Support Basic conditional logic
Multiple PDF Output Modes	Partial Support Partial Support PDF with Speed Write option
Photo Management	Full Support Full Support Annotation, auto-caption, and auto-numbering
Report Macros/Batch Actions	Partial Support Partial Support Speed Write for quick completion
Template Import/Migration	Partial Support Partial Support Some import capabilities
Video Support in Reports	Partial Support Partial Support YouTube and Vimeo links only
Interactive Report Viewer	Partial Support Partial Support Online report access
Diagrams & Illustrations	Full Support Full Support Extensive illustration library — strongest in market
Report Comments/Narratives	Full Support Full Support 6,000+ pre-written items with technical articles

AI & Automation

AI Report Writing Key	Not Available
AI Photo Analysis Key	Not Available
AI Template Building	Not Available
Automated Email Sequences	Full Support Full Support Horizon Marketer timed emails
Automated SMS Notifications	Not Available
Conditional Automation Rules Key	Partial Support Partial Support By inspection type, with triggers on contract and payment
Pre-Built Automations	Partial Support Partial Support Vendor email templates
Merge Tags	Not Available
Speech-to-Text	Partial Support Partial Support Voice search and dictated notes in the mobile app

Scheduling & Booking

Online Booking Widget	Full Support Full Support Online scheduling
Drive-Time Aware Scheduling Key	Partial Support Partial Support Map shows travel time and distance
Route Optimization	Not Available
Team Calendar	Full Support Full Support Daily, weekly, and monthly multi-inspector calendar
Conflict Detection	Full Support Full Support Double-booking alerts
Configurable Availability	Partial Support Partial Support Some configuration
Property Data Enrichment Key	Not Available
Drag-and-Drop Scheduling	Not Available
Booking Confirmations	Full Support Full Support Automated booking confirmations
Calendar Sync	Partial Support Partial Support Google Calendar only

Client Experience

Customer Portal Key	Partial Support Partial Support Basic client report access
Agent Portal Key	Not Available
No-Account Access	Partial Support Partial Support Some link-based access
Digital Signature Capture	Partial Support Partial Support Click-to-accept online
Payment Gating	Full Support Full Support Payment First and Contract First report gating
Post-Inspection Surveys	Partial Support Partial Support Listen360 integration
Repair Request Lists	Full Support Full Support Action List
Mobile-Friendly Reports	Partial Support Partial Support Basic mobile access

Communication

Unified Inbox Key	Not Available
Live Chat Widget	Not Available
Canned Responses	Not Available
Department Routing	Not Available
VOIP/Call Integration Key	Not Available
SMS Messaging	Not Available
Email Integration	Partial Support Partial Support Email communication
Auto-Responders	Not Available
Communication History	Not Available

Business Operations

Payroll Module Key	Not Available
Multi-Location Support Key	Partial Support Partial Support Some multi-user support
Time Clock	Not Available
Mileage Tracking	Not Available
Team Management	Full Support Full Support Permission levels and QA review
Custom Analytics Dashboard Key	Full Support Full Support Sales reporting and business analytics
Revenue Reports	Full Support Full Support Business analytics
Canadian Support	Full Support Full Support Canadian-based company, full Canadian support

Pricing & Payments

Stripe Integration	Not Available Not Available Payments via Guardian and Authorize.net, not Stripe
Square Integration	Not Available
PayPal Integration	Not Available
ACH/Bank Transfer	Not Available
Pay-at-Close	Not Available
Dynamic Pricing Key	Not Available
Service Bundling	Not Available
Tax Configuration	Partial Support Partial Support Tax configuration
Invoicing	Full Support Full Support Invoices, receipts, and receivables reports
QuickBooks Integration	Not Available
FreshBooks Integration	Not Available
Xero Integration	Not Available

Contracts & Agreements

Digital Contracts	Full Support Full Support Online contract acceptance, logged with wording and timestamp
E-Signature Key	Partial Support Partial Support Click-to-accept online
Contract Templates	Full Support Full Support Multiple stored contracts
Auto-Attach to Services	Not Available
Multi-Party Signing	Not Available

Marketing & Reputation

Google Review Management Key	Not Available
Automated Review Requests	Full Support Full Support Automated review requests for Google, Facebook, and Yelp
Sentiment-Based Routing	Not Available
AI Review Responses	Not Available
SEO-Ready Website	Not Available
Email Marketing Integration	Not Available
Referral Tracking	Full Support Full Support Referral tracking with agent usage reports

Integrations & Platform

Zapier Integration	Not Available
Open API	Not Available
Mobile App (iOS)	Full Support Full Support Horizon Mobile app for iOS
Mobile App (Android)	Full Support Full Support Horizon Mobile app for Android
Offline Capability Key	Full Support Full Support Mobile app works offline and syncs later
Cloud-Based Platform	Full Support Full Support Cloud-based
Desktop Application	Not Available Not Available Web portal and mobile apps; no desktop app
ISN Integration	Full Support Full Support ISN sync
Permit Research Integration Key	Not Available