Horizon
Inspection software with rich illustrations and diagrams
6.5
Score
6.5
Starting Price
$79
/month
Founded
1978
Free Trial
Best For
Inspectors who value detailed illustrations and di...
Overview
Company Background
Horizon is developed by Carson Dunlop, a building science consulting firm established in 1978. The platform stands out for its extensive library of over 6,000 customizable report items and rich illustrations. While the building science pedigree lends credibility, the platform's feature set for business operations and modern workflows lags behind purpose-built inspection software platforms.
Target Market
Inspectors who prioritize visual report quality with rich illustrations and want a platform backed by a long-standing building science company.
Technology Approach
Cloud-based platform with mobile apps for iOS, Android, and Windows. Centralized data storage with multi-platform access.
Feature Breakdown
Reporting & Templates
| Custom Report Templates Key |
Full Support
Full Support
6,000+ customizable report items
|
| Pre-Built Templates |
Full Support
Full Support
6,000+ items with illustrations
|
| Specialty Inspection Forms Key |
Partial Support
Partial Support
Some specialty forms available
|
| Conditional Logic in Reports Key |
Partial Support
Partial Support
Basic conditional logic
|
| Multiple PDF Output Modes |
Partial Support
Partial Support
PDF with Speed Write option
|
| Photo Management |
Partial Support
Partial Support
Basic photo and diagram integration
|
| Report Macros/Batch Actions |
Partial Support
Partial Support
Speed Write for quick completion
|
| Template Import/Migration |
Partial Support
Partial Support
Some import capabilities
|
| Video Support in Reports | Not Available |
| Interactive Report Viewer |
Partial Support
Partial Support
Online report access
|
| Diagrams & Illustrations |
Full Support
Full Support
Extensive illustration library — strongest in market
|
| Report Comments/Narratives |
Full Support
Full Support
6,000+ pre-written items with technical articles
|
AI & Automation
| AI Report Writing Key | Not Available |
| AI Photo Analysis Key | Not Available |
| AI Template Building | Not Available |
| Automated Email Sequences |
Partial Support
Partial Support
Basic automated communications
|
| Automated SMS Notifications | Not Available |
| Conditional Automation Rules Key | Not Available |
| Pre-Built Automations | Not Available |
| Merge Tags | Not Available |
| Speech-to-Text | Not Available |
Scheduling & Booking
| Online Booking Widget |
Full Support
Full Support
Online scheduling
|
| Drive-Time Aware Scheduling Key | Not Available |
| Route Optimization | Not Available |
| Team Calendar |
Partial Support
Partial Support
Basic calendar
|
| Conflict Detection | Not Available |
| Configurable Availability |
Partial Support
Partial Support
Some configuration
|
| Property Data Enrichment Key | Not Available |
| Drag-and-Drop Scheduling | Not Available |
| Booking Confirmations |
Partial Support
Partial Support
Basic confirmations
|
| Calendar Sync |
Partial Support
Partial Support
Calendar sync available
|
Client Experience
| Customer Portal Key |
Partial Support
Partial Support
Basic client report access
|
| Agent Portal Key | Not Available |
| No-Account Access |
Partial Support
Partial Support
Some link-based access
|
| Digital Signature Capture | Not Available |
| Payment Gating | Not Available |
| Post-Inspection Surveys | Not Available |
| Repair Request Lists |
Partial Support
Partial Support
Summary capabilities
|
| Mobile-Friendly Reports |
Partial Support
Partial Support
Basic mobile access
|
Communication
| Unified Inbox Key | Not Available |
| Live Chat Widget | Not Available |
| Canned Responses | Not Available |
| Department Routing | Not Available |
| VOIP/Call Integration Key | Not Available |
| SMS Messaging | Not Available |
| Email Integration |
Partial Support
Partial Support
Email communication
|
| Auto-Responders | Not Available |
| Communication History | Not Available |
Business Operations
| Payroll Module Key | Not Available |
| Multi-Location Support Key |
Partial Support
Partial Support
Some multi-user support
|
| Time Clock | Not Available |
| Mileage Tracking | Not Available |
| Team Management |
Partial Support
Partial Support
Multi-user support
|
| Custom Analytics Dashboard Key |
Full Support
Full Support
Sales reporting and business analytics
|
| Revenue Reports |
Full Support
Full Support
Business analytics
|
| Canadian Support |
Full Support
Full Support
Canadian-based company, full Canadian support
|
Pricing & Payments
| Stripe Integration |
Partial Support
Partial Support
Payment options
|
| Square Integration | Not Available |
| PayPal Integration | Not Available |
| ACH/Bank Transfer | Not Available |
| Pay-at-Close | Not Available |
| Dynamic Pricing Key | Not Available |
| Service Bundling | Not Available |
| Tax Configuration |
Partial Support
Partial Support
Tax configuration
|
| Invoicing |
Partial Support
Partial Support
Invoice support
|
| QuickBooks Integration | Not Available |
| FreshBooks Integration | Not Available |
| Xero Integration | Not Available |
Contracts & Agreements
| Digital Contracts | Not Available |
| E-Signature Key | Not Available |
| Contract Templates | Not Available |
| Auto-Attach to Services | Not Available |
| Multi-Party Signing | Not Available |
Marketing & Reputation
| Google Review Management Key | Not Available |
| Automated Review Requests | Not Available |
| Sentiment-Based Routing | Not Available |
| AI Review Responses | Not Available |
| SEO-Ready Website | Not Available |
| Email Marketing Integration | Not Available |
| Referral Tracking | Not Available |
Integrations & Platform
| Zapier Integration | Not Available |
| Open API | Not Available |
| Mobile App (iOS) |
Full Support
Full Support
iOS app
|
| Mobile App (Android) |
Full Support
Full Support
Android app
|
| Offline Capability Key |
Partial Support
Partial Support
Some offline capability
|
| Cloud-Based Platform |
Full Support
Full Support
Cloud-based
|
| Desktop Application |
Partial Support
Partial Support
Windows app available
|
| ISN Integration | Not Available |
| Permit Research Integration Key | Not Available |
Pricing
Compare all pricingStandard
$79
/month
1 user included
Report writing
Illustrations library
Scheduling
Support and training included
Pros & Cons
Pros
- Rich illustrations and diagrams
- Backed by Carson Dunlop's building science expertise
- 6,000+ customizable report items
- Speed Write capability
- Technical article links within reports
- Training and support included
Cons
- Limited business operation features
- Less transparent pricing and feature details
- Smaller community compared to leaders
- Fewer automation and AI capabilities
- Less modern user interface
- Limited integration options
Category Scores
Reporting & Templates
8.0/10
Integrations & Platform
7.0/10
Business Operations
6.5/10
Scheduling & Booking
6.0/10
Client Experience
5.5/10
Pricing & Payments
5.0/10
Communication
4.0/10
Contracts & Agreements
3.0/10
AI & Automation
3.0/10
Marketing & Reputation
3.0/10