ReportON
Technician-first mobile inspection software
5.1
Score
5.1
Starting Price
$129
/month
Founded
2021
Free Trial
Best For
Inspectors who prioritize a mobile-first field exp...
Overview
Company Background
Founded by working home inspectors who wanted a field-focused tool. ReportON emphasizes a community-driven development approach. Its iOS app was first released in 2021; the vendor described the product as pre-launch and beta through 2025, with paid plans from January 2026.
Target Market
Home inspectors looking for a streamlined mobile field experience who are comfortable adopting a newer platform with limited public documentation.
Technology Approach
Cloud-based with a mobile-first design. iOS and Android apps with video recording, plus a web dashboard for scheduling, communication, and report management.
Feature Breakdown
Reporting & Templates
| Custom Report Templates Key |
Full Support
Full Support
Template editor
|
| Pre-Built Templates |
Full Support
Full Support
Template library
|
| Specialty Inspection Forms Key | Not Available |
| Conditional Logic in Reports Key | Not Available |
| Multiple PDF Output Modes |
Partial Support
Partial Support
Full report plus summary PDF
|
| Photo Management |
Full Support
Full Support
Advanced camera controls with manual focus, exposure, and video
|
| Report Macros/Batch Actions | Not Available |
| Template Import/Migration |
Full Support
Full Support
Importers for templates, comment libraries, and contacts
|
| Video Support in Reports |
Full Support
Full Support
Video recording with audio capture, zoom, manual focus and exposure
|
| Interactive Report Viewer |
Partial Support
Partial Support
Web-based report access
|
| Diagrams & Illustrations | Not Available |
| Report Comments/Narratives |
Partial Support
Partial Support
Basic comment library
|
AI & Automation
| AI Report Writing Key | Not Available |
| AI Photo Analysis Key | Not Available |
| AI Template Building | Not Available |
| Automated Email Sequences |
Full Support
Full Support
Action Groups with email actions and reminders
|
| Automated SMS Notifications |
Full Support
Full Support
Automated texts
|
| Conditional Automation Rules Key |
Partial Support
Partial Support
Rules by event and service
|
| Pre-Built Automations | Not Available |
| Merge Tags |
Full Support
Full Support
Insertable codes for client, address, fees, and dates
|
| Speech-to-Text |
Partial Support
Partial Support
Device speech-to-text
|
Scheduling & Booking
| Online Booking Widget |
Full Support
Full Support
Online Scheduler with service types, fees, and time slots
|
| Drive-Time Aware Scheduling Key | Not Available |
| Route Optimization | Not Available |
| Team Calendar |
Full Support
Full Support
Calendar with per-technician workload
|
| Conflict Detection | Unknown |
| Configurable Availability |
Full Support
Full Support
Per-technician availability and start times
|
| Property Data Enrichment Key | Unknown |
| Drag-and-Drop Scheduling | Not Available |
| Booking Confirmations |
Full Support
Full Support
Booking confirmation emails to clients and agents
|
| Calendar Sync |
Partial Support
Partial Support
Google Calendar only
|
Client Experience
| Customer Portal Key |
Partial Support
Partial Support
Basic report delivery
|
| Agent Portal Key | Not Available |
| No-Account Access |
Partial Support
Partial Support
Link-based report access
|
| Digital Signature Capture |
Partial Support
Partial Support
Automated agreement delivery
|
| Payment Gating |
Full Support
Full Support
Require payment to release reports
|
| Post-Inspection Surveys | Not Available |
| Repair Request Lists |
Partial Support
Partial Support
Negotiation tool for repair and credit requests
|
| Mobile-Friendly Reports |
Full Support
Full Support
Mobile-native reports
|
Communication
| Unified Inbox Key | Not Available |
| Live Chat Widget | Not Available |
| Canned Responses | Not Available |
| Department Routing | Not Available |
| VOIP/Call Integration Key | Not Available |
| SMS Messaging |
Full Support
Full Support
Email and text communication
|
| Email Integration |
Partial Support
Partial Support
Email templates and tracking
|
| Auto-Responders | Not Available |
| Communication History |
Partial Support
Partial Support
Per-appointment email and SMS log
|
Business Operations
| Payroll Module Key |
Partial Support
Partial Support
Pay Splits
|
| Multi-Location Support Key | Not Available |
| Time Clock |
Partial Support
Partial Support
Clock in/out from the mobile app
|
| Mileage Tracking | Not Available |
| Team Management |
Full Support
Full Support
Technicians with role permissions
|
| Custom Analytics Dashboard Key |
Partial Support
Partial Support
Dashboard widgets
|
| Revenue Reports |
Partial Support
Partial Support
Payment reports and appointment/fee export
|
| Canadian Support |
Partial Support
Partial Support
US/Canada texting and localization settings
|
Pricing & Payments
| Stripe Integration |
Unknown
Unknown
Vendor markets integrated payments powered by Benchmark; other gateways are not publicly documented
|
| Square Integration |
Unknown
Unknown
Vendor markets integrated payments powered by Benchmark; other gateways are not publicly documented
|
| PayPal Integration |
Unknown
Unknown
Vendor markets integrated payments powered by Benchmark; other gateways are not publicly documented
|
| ACH/Bank Transfer | Not Available |
| Pay-at-Close | Not Available |
| Dynamic Pricing Key |
Partial Support
Partial Support
Fees by square footage, year built, and distance
|
| Service Bundling | Not Available |
| Tax Configuration |
Full Support
Full Support
Tax settings on fees
|
| Invoicing |
Partial Support
Partial Support
Invoice page and payment link
|
| QuickBooks Integration | Unknown |
| FreshBooks Integration | Not Available |
| Xero Integration | Not Available |
Contracts & Agreements
| Digital Contracts |
Partial Support
Partial Support
Automated agreement delivery via website
|
| E-Signature Key |
Partial Support
Partial Support
Basic agreement signing
|
| Contract Templates |
Full Support
Full Support
Agreement templates with merge codes
|
| Auto-Attach to Services | Not Available |
| Multi-Party Signing | Not Available |
Marketing & Reputation
| Google Review Management Key | Not Available |
| Automated Review Requests | Not Available |
| Sentiment-Based Routing | Not Available |
| AI Review Responses | Not Available |
| SEO-Ready Website | Not Available |
| Email Marketing Integration | Not Available |
| Referral Tracking | Not Available |
Integrations & Platform
| Zapier Integration |
Not Available
Not Available
No Zapier; webhook action available in automations
|
| Open API | Not Available |
| Mobile App (iOS) |
Full Support
Full Support
Native iOS app with advanced camera controls
|
| Mobile App (Android) |
Full Support
Full Support
Native Android app with advanced camera controls
|
| Offline Capability Key |
Partial Support
Partial Support
Some offline features in mobile app
|
| Cloud-Based Platform |
Full Support
Full Support
Cloud-based with web dashboard
|
| Desktop Application | Not Available |
| ISN Integration | Not Available |
| Permit Research Integration Key | Not Available |
Pricing
Compare all pricingFull Access
$129
/month
Covers the account owner; additional technicians are billed separately (rate not published)
1 user included
iOS and Android apps
Unlimited report generation
Integrated payments
Personalized onboarding
Pros & Cons
Pros
- Strong mobile-first field experience
- Video recording with audio and zoom
- iOS and Android apps
- Online scheduling, agreements, and integrated payments
- Automated email and text messages
- Founded by working home inspectors
- Template and contact import from other platforms
Cons
- Among the higher listed prices at $129/mo
- Per-technician pricing for teams is not published
- No AI features
- Very limited public documentation — no help center or changelog
- Small user community
- Vendor still describes parts of the product as a work in progress
- No Zapier integration
Category Scores
Reporting & Templates
6.5/10
Integrations & Platform
6.5/10
Client Experience
6.0/10
Business Operations
5.5/10
Scheduling & Booking
5.5/10
AI & Automation
5.0/10
Contracts & Agreements
5.0/10
Communication
3.5/10
Pricing & Payments
3.0/10
Marketing & Reputation
2.0/10