ISN - Inspection Support Network
Inspection office management and scheduling
6.2
Score
6.2
Starting Price
$7
/month
Founded
2002
Free Trial
Not available
Best For
Multi-inspector firms focused primarily on schedul...
Overview
Company Background
ISN focuses specifically on the office management side of inspection businesses — scheduling, dispatching, and client communication. It is not a report writing tool, which means inspectors need a separate platform for actual inspection reports. This split approach adds complexity and cost.
Target Market
Larger inspection firms that need robust scheduling and office management. Typically used alongside a separate report writing tool.
Technology Approach
Cloud-based office management platform. Not a report writing tool — designed to complement other inspection software.
Feature Breakdown
Reporting & Templates
| Custom Report Templates Key |
Not Available
Not Available
Not a report writing tool
|
| Pre-Built Templates | Not Available |
| Specialty Inspection Forms Key | Not Available |
| Conditional Logic in Reports Key | Not Available |
| Multiple PDF Output Modes | Not Available |
| Photo Management | Not Available |
| Report Macros/Batch Actions | Not Available |
| Template Import/Migration | Not Available |
| Video Support in Reports | Not Available |
| Interactive Report Viewer | Not Available |
| Diagrams & Illustrations | Not Available |
| Report Comments/Narratives | Not Available |
AI & Automation
| AI Report Writing Key | Not Available |
| AI Photo Analysis Key | Not Available |
| AI Template Building | Not Available |
| Automated Email Sequences |
Partial Support
Partial Support
Basic scheduling confirmations
|
| Automated SMS Notifications | Not Available |
| Conditional Automation Rules Key | Not Available |
| Pre-Built Automations | Not Available |
| Merge Tags | Not Available |
| Speech-to-Text | Not Available |
Scheduling & Booking
| Online Booking Widget |
Full Support
Full Support
Core feature — scheduling and dispatching
|
| Drive-Time Aware Scheduling Key |
Partial Support
Partial Support
Basic area-based scheduling
|
| Route Optimization | Not Available |
| Team Calendar |
Full Support
Full Support
Core scheduling feature
|
| Conflict Detection |
Partial Support
Partial Support
Basic scheduling logic
|
| Configurable Availability |
Full Support
Full Support
Detailed scheduling configuration
|
| Property Data Enrichment Key | Not Available |
| Drag-and-Drop Scheduling |
Partial Support
Partial Support
Some visual scheduling
|
| Booking Confirmations |
Full Support
Full Support
Automated confirmations
|
| Calendar Sync |
Partial Support
Partial Support
Calendar integration
|
Client Experience
| Customer Portal Key | Not Available |
| Agent Portal Key | Not Available |
| No-Account Access | Not Available |
| Digital Signature Capture | Not Available |
| Payment Gating | Not Available |
| Post-Inspection Surveys | Not Available |
| Repair Request Lists | Not Available |
| Mobile-Friendly Reports | Not Available |
Communication
| Unified Inbox Key | Not Available |
| Live Chat Widget | Not Available |
| Canned Responses | Not Available |
| Department Routing | Not Available |
| VOIP/Call Integration Key | Not Available |
| SMS Messaging | Not Available |
| Email Integration |
Partial Support
Partial Support
Basic email
|
| Auto-Responders | Not Available |
| Communication History |
Partial Support
Partial Support
Basic records
|
Business Operations
| Payroll Module Key | Not Available |
| Multi-Location Support Key |
Full Support
Full Support
Multi-office scheduling and management
|
| Time Clock | Not Available |
| Mileage Tracking | Not Available |
| Team Management |
Full Support
Full Support
Multi-inspector dispatching
|
| Custom Analytics Dashboard Key |
Partial Support
Partial Support
Basic reports
|
| Revenue Reports |
Partial Support
Partial Support
Basic financial reports
|
| Canadian Support |
Partial Support
Partial Support
Some Canadian support
|
Pricing & Payments
| Stripe Integration | Not Available |
| Square Integration | Not Available |
| PayPal Integration | Not Available |
| ACH/Bank Transfer | Not Available |
| Pay-at-Close | Not Available |
| Dynamic Pricing Key | Not Available |
| Service Bundling | Not Available |
| Tax Configuration | Not Available |
| Invoicing |
Partial Support
Partial Support
Basic billing
|
| QuickBooks Integration |
Partial Support
Partial Support
Basic integration
|
| FreshBooks Integration | Not Available |
| Xero Integration | Not Available |
Contracts & Agreements
| Digital Contracts | Not Available |
| E-Signature Key | Not Available |
| Contract Templates | Not Available |
| Auto-Attach to Services | Not Available |
| Multi-Party Signing | Not Available |
Marketing & Reputation
| Google Review Management Key | Not Available |
| Automated Review Requests | Not Available |
| Sentiment-Based Routing | Not Available |
| AI Review Responses | Not Available |
| SEO-Ready Website |
Partial Support
Partial Support
Basic website
|
| Email Marketing Integration | Not Available |
| Referral Tracking |
Partial Support
Partial Support
Referral source tracking
|
Integrations & Platform
| Zapier Integration |
Partial Support
Partial Support
Some integrations
|
| Open API |
Partial Support
Partial Support
Some API
|
| Mobile App (iOS) | Not Available |
| Mobile App (Android) | Not Available |
| Offline Capability Key | Not Available |
| Cloud-Based Platform |
Full Support
Full Support
Cloud-based
|
| Desktop Application | Not Available |
| ISN Integration |
Full Support
Full Support
IS ISN
|
| Permit Research Integration Key | Not Available |
Pricing
Compare all pricingVolume Tier 1
Contact for pricing
$7.25 per inspection (≤50/mo)
50 inspections/month
Scheduling
Dispatching
Client communication
NOT a report writer
Volume Tier 2
Contact for pricing
$5.50 per inspection (51-100/mo)
Same features
Volume discount
Volume Tier 3
Contact for pricing
$3.75 per inspection (100+/mo)
Same features
Best volume rate
Pros & Cons
Pros
- Strong scheduling and dispatching
- Good for high-volume multi-inspector operations
- Volume-based pricing rewards growth
- Integrates with multiple report writers
Cons
- Not a report writing tool — requires separate software
- Per-inspection pricing adds up quickly
- No free trial available
- Two-system approach increases complexity and cost
- Limited to office management features
- No AI or modern automation features
Category Scores
Scheduling & Booking
8.5/10
Business Operations
7.0/10
Integrations & Platform
6.0/10
Communication
4.0/10
Marketing & Reputation
3.5/10
Client Experience
3.5/10
AI & Automation
3.0/10
Pricing & Payments
3.0/10
Contracts & Agreements
2.0/10
Reporting & Templates
2.0/10